ABOUT MILA

Steve Spencer, Sales Manager, Homefront Mortgage - Tustin , CA

Why would a mortgage company with more than 200 approved lenders in its pipeline send the majority of its business through a single lender?

When that lender consistently delivers on its promises with a commensurable value system and technology that is designed to assist the loan processor at every step.

Situation
Steve Spencer has been in the mortgage business since 1997 and as the Sales Manager for Homefront Mortgage is responsible for managing his sales team and recruiting top loan agents. Part of the reason Spencer is able to recruit top-notch agents is because he will always allow them to work with the lender of their choice, filling out any applications necessary to ensure his people are able to work with their existing relationships.

Two years ago, a loan agent came to him with a loan he wanted to fund through MILA. Spencer obliged, as always, and Homefront became an approved broker.

Action
Word of MILA's speed and efficiency soon spread from the single loan officer to Spencer's remaining 100 agents. Despite the fact that his agents work from home offices, their own branch offices as well as the corporate headquarters, the results MILA achieved had everyone talking.

Spencer credits MILA's AE for much of this success stating, "I don't know a single time when I had to leave him a message. He is always available."

Result
Today Spencer is convinced that his company would be unable to achieve its sales goals without MILA. In today's challenging market, Spencer says Homefront is able to remain competitive because they can depend on a lender that shares its commitment to honesty, integrity and absolute compliance. "There is no one else out there that can match MILA's professional service," Spencer added. "We can't imagine working without them."